Terms of Sale (ToS), Kisscooks

Last updated: May 29, 2026, Version: 1.1

1. Seller Identification

2. Purpose and Scope

These Terms of Sale govern:

• Access to premium subscription offers for the Kisscooks application;
• In-app purchases made from the mobile application or web interface;
• Any commercial relationship between Le French Code (hereinafter “the Publisher”) and any user making a purchase (hereinafter “the Buyer”).

Use of the application in its free version is subject to the Terms of Use available in the application.

By proceeding with a purchase, the Buyer acknowledges having read, understood, and accepted these Terms of Sale without reservation.

3. Description of Offers

3.1 Free Version

Kisscooks offers a free version providing access to a set of basic features, with no commitment or payment.

3.2 Premium Subscriptions

Paid subscription tiers provide access to advanced features. Available offers, their content, and pricing are presented in the application via the native paywall and on Kisscooks’ web subscription page.

Prices are displayed inclusive of all taxes (VAT included), in the Buyer’s local currency.

The Publisher reserves the right to modify offers and prices at any time. Price changes do not apply to current subscriptions until their next renewal, with the Buyer being informed in advance.

3.3 Promotional Codes

The Publisher may issue promotional codes offering free or discounted access. These codes:

• Are single-use and personal unless otherwise stated;
• Are non-refundable and non-exchangeable for cash;
• Have an expiry date indicated upon issue;
• Cannot be combined unless expressly stated.

4. Purchase Process and Contract Formation

4.1 On Mobile (iOS / Android)

In-app purchases are processed through the Apple App Store and Google Play Store platforms. The sales contract is concluded between the Buyer and the relevant platform (Apple / Google). The Publisher does not have access to the Buyer’s banking details. The technical management of subscriptions is handled by RevenueCat.

4.2 On the Web

The Buyer:

1. Selects the desired offer;
2. Enters their payment information;
3. Confirms their order by clicking the confirmation button;
4. Receives a confirmation email to the address associated with their account.

The contract is formed upon receipt of payment confirmation.

4.3 Order Confirmation

A purchase confirmation is sent by email or accessible in the application within 24 hours of payment. It summarizes: the subscribed offer, the price paid, the start date and duration of the subscription, and the renewal terms.

5. Payment

5.1 Payment Methods

5.2 Payment Security

All transactions are secured. The Publisher never stores the Buyer’s banking details. Payments are managed by Apple, Google, or the web payment provider in accordance with PCI DSS standards.

5.3 Billing and Renewal

Subscriptions are billed upon initial subscription and then automatically at each renewal date (monthly or annual depending on the offer). Automatic renewal can be disabled at any time.

6. Right of Withdrawal

6.1 Principle

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content whose execution has begun with the consumer’s prior agreement and their express waiver of the right of withdrawal.

By proceeding with the purchase and immediately accessing premium features, the Buyer acknowledges and expressly accepts the waiver of their 14-day right of withdrawal.

6.2 Exceptions and Refund Policy

The Publisher may grant refunds on a commercial basis in the following cases:

• Proven technical malfunction preventing access to premium features for a significant period, directly attributable to the Publisher;
• Double billing or technical billing error.
• On iOS: refund requests are processed directly by Apple.
• On Android: requests are processed directly by Google.
• On Web: requests are addressed to support@kisscooks.com within 14 days of billing.

7. Cancellation and Termination

7.1 Cancellation by the Buyer

The Buyer may cancel their subscription at any time, free of charge and without penalty, before the next renewal date. Access to premium features remains active until the end of the already-paid period.

Cancellation must be made at least 24 hours before the automatic renewal date.

7.2 Termination by the Publisher

The Publisher reserves the right to suspend or terminate premium access in case of: serious violation of the Terms of Use, non-payment after reminders, fraudulent use of promotional codes. In the event of termination for cause, no refund is owed.

7.3 End of Service

In the event of permanent termination of the Kisscooks service, the Publisher undertakes to:

• Inform Buyers with at least 30 days’ notice;
• Proceed with a pro rata refund for the unconsumed period.

8. Intellectual Property

8.1 Publisher’s Content

The Kisscooks application, its interface, design, brands, logos, and texts are protected by intellectual property law. Any unauthorized reproduction is prohibited.

8.2 User-Generated Content

Recipes, menus, photos, and other content published by the Buyer remain their property. By publishing them on Kisscooks, they grant the Publisher a non-exclusive, royalty-free, worldwide license to display and distribute them within the application.

8.3 Saved External Links (Web Favorites)

The saving of links to third-party sites is done solely at the user’s initiative and under their responsibility. The Publisher does not guarantee the lawfulness of such content with respect to the source site.

9. Subcontractors Involved in the Sale

10. Liability

10.1 Publisher’s Obligations

The Publisher undertakes to provide the service with reasonably expected care. It is bound by an obligation of means, not of result.

10.2 Service Availability

The Publisher strives to ensure service availability 24/7.

• Planned maintenance: at least 48 hours’ notice for any interruption exceeding 1 hour.
• Emergency maintenance: the service may be interrupted without notice in the event of a critical incident.
• Subcontractor unavailability: outages of third-party infrastructure beyond the Publisher’s control.

In the event of total unavailability of the premium service lasting more than 72 consecutive hours, directly attributable to the Publisher, the Buyer may obtain a credit or pro rata refund upon request submitted to support within 30 days of the incident.

10.3 Limitation of Liability

The Publisher shall not be liable for service interruptions, data loss, indirect damages, or content published by third parties. The Publisher’s liability is in any event limited to the amount paid by the Buyer during the last 12 months.

10.4 Force Majeure

The Publisher is exempt from all liability in the event of a force majeure event as defined by Article 1218 of the French Civil Code.

11. Buyer’s Obligations

The Buyer agrees to:

• Provide accurate information when creating their account and making purchases;
• Not attempt to circumvent payment or access control mechanisms;
• Not share their credentials or premium access with third parties;
• Not use promotional codes fraudulently;
• Comply with the application’s Terms of Use.

12. Personal Data and Transactions

Data collected in connection with purchases is processed in accordance with our Privacy Policy. Banking data does not transit through our servers.

13. Customer Service and Support

• Email: support@kisscooks.com
• In-app form: Settings > Help & Support
• Response time: within 5 business days

14. Mediation and Dispute Resolution

14.1 Amicable Resolution

In the event of a dispute, the Buyer is invited to contact customer service first.

14.2 Consumer Mediation

In accordance with Articles L616-1 and R616-1 of the French Consumer Code, the Publisher offers a consumer mediation mechanism. If amicable resolution fails, the Buyer may turn free of charge to the designated mediator:

• Designated mediator: FEVAD e-commerce mediator, www.mediateurfevad.fr (http://www.mediateurfevad.fr/)
• European ODR platform: ec.europa.eu/consumers/odr (http://ec.europa.eu/consumers/odr)

14.3 Jurisdiction

Failing amicable resolution, any dispute shall be submitted to the competent courts of the jurisdiction of the Publisher’s registered office, unless a contrary statutory provision applicable to consumers applies.

15. Governing Law

These Terms of Sale are governed by French law. In the event of translation, the French version shall prevail.

16. Amendments to the Terms of Sale

New Terms of Sale apply immediately to new subscriptions. For current subscriptions, at least 15 days’ notice is given. If the Buyer does not accept the new Terms of Sale, they may cancel their subscription before they come into force and will be refunded on a pro rata basis.

These Terms of Sale were drafted in accordance with the French Consumer Code, Directive 2011/83/EU on consumer rights, and the regulations of the App Store (Apple) and Google Play Store.